Terms of service

Last updated November 10, 2026. Draft pending review.

These terms are between you and Keyvey ("we"). We are reachable by email only: [email protected]. By using the plugin or a Keyvey plan you agree to them.

1. The software

The Keyvey plugin is licensed under the GNU General Public License v2 or later. A paid plan gives you a plan key that raises the plan limits in the copy you run, plus support and updates for as long as the plan is paid. The GPL covers the code, not the Keyvey name or logo: you may not use them for a copy, fork or service of your own.

2. Plans and billing

Plans renew automatically every month or year until you cancel. You can cancel any time; the plan then runs to the end of the period you paid for. Prices can change for future periods with at least 30 days' notice by email. Taxes are added where required. Each plan is for one site, the one it was bought or moved to; you can move it in Settings → Billing. Keep your plan key private, like a password. Sharing or reselling a plan key isn't allowed, and we may put a plan on hold if its key is used on other sites, its payment is disputed, or it was bought with a card that wasn't yours to use.

3. If a payment lapses

After the paid period and a 7-day grace period, the plugin stops creating new licenses beyond the Free plan. Licenses already issued keep working, renewing and revoking. Nothing is deleted.

4. Your responsibilities

You are responsible for your store, your products, your buyers' data, and for following the terms of the platforms you connect (such as NinjaTrader's and Sierra Chart's vendor terms). You keep your platform credentials safe; they are stored on your site, not with us.

5. Third-party platforms

Keyvey depends on APIs run by others. They can change or stop at any time, and we can't promise any of them will keep working. Keyvey is not affiliated with or endorsed by NinjaTrader, Sierra Chart, ATAS, WooCommerce, Stripe, Whop or PayPal.

6. No trading advice

Keyvey is licensing software. It gives no financial or trading advice.

7. Warranty and liability

The software is provided "as is", without warranty of any kind, as stated in the GPL. To the fullest extent the law allows, we are not liable for indirect or consequential losses (including lost sales or licenses granted or revoked in error), and our total liability is limited to what you paid us in the 12 months before the claim. Some places don't allow these limits, so they may not apply to you.

8. Refunds

Your first payment can be refunded within 14 days, once per customer, as set out in the refund policy. Renewals are not refunded; cancel any time instead.

9. Ending

We may suspend or cancel a plan for non-payment, a disputed or unauthorized payment, a shared or resold plan key, or abuse of the refund policy. You may stop at any time.

10. Name and logo

Keyvey™ and the Keyvey logo are trademarks of Keyvey. The GPL licenses the code, not the name or logo. Forks are welcome under the GPL, under a different name. Keyvey is sold only at keyvey.app.

11. Contact

Contact: [email protected] (email only).